Compare Switchboard Operators, Including Answering Service & Telephone Operators District Of Columbia

Comparison Switchboard Operators,... Telephone Operators
Salary

View the mid-level salary in both your current job and your selected occupation. (Annual salaries apply to people who work full-time year-round.)

Switchboard Operators, Including Answering Service $45,800
Telephone Operators $41,400
Similar skills & knowledge

These skills are commonly used in both your current job and your selected occupation.

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.

Speaking
Talking to others.

Service Orientation
Looking for ways to help people.

View Additional Similar Skills & Knowledge

Active Listening
Listening to others, not interrupting, and asking good questions.

Hide Additional Similar Skills & Knowledge
skills & knowledge Gaps

These are areas where you might have skill gaps. People working in your selected job generally need higher levels in these skill and knowledge areas than people working in your current job.

Communications and Media Skills & Knowledge Gaps for Switchboard Operators, Including Answering Service
Switchboard Operators, Including Answering Service
Low
Communications and Media Skills & Knowledge Gaps for Telephone Operators
Telephone Operators
Medium

Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Find Training for this Gap

Typical Level Of Training

See how much education people typically have in your selected job, and then use the link to find training programs in your local area.

Typical level Of training for Switchboard Operators, Including Answering Service
Switchboard Operators, Including Answering Service

High school diploma or equivalent

Typical level Of training for Telephone Operators
Telephone Operators

High school diploma or equivalent

Find Training for this Occupation

Licensing

Many states require licenses for certain jobs. See if your selected occupation requires a license and if so, follow the link to find information for your state.

Licensing for Switchboard Operators, Including Answering Service
Switchboard Operators, Including Answering Service

No license found in District of Columbia

Licensing for Telephone Operators
Telephone Operators

No license found in District of Columbia

Certification

Certifications help you get ahead or qualify for different jobs. You usually have to pass a test to earn one, and then you can show employers that you have the skills and knowledge needed to do well on the job.

Certification for Switchboard Operators, Including Answering Service
Switchboard Operators, Including Answering Service

0 related certifications

Certification for Telephone Operators
Telephone Operators

0 related certifications